Appealing denied claims

Claims may be rejected, or reimbursed at a reduced level, for a variety of reasons (e.g., clerical error, missing procedure codes, date-of-service error). This can be very frustrating, but fortunately you have the right to appeal denied claims.

Your transplant financial coordinator can review with you the appeal process specific to your insurance policy and assist you in completing the process. To avoid any further problems, make sure to keep copies of all documents for your records.

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