Common mistakes

In most cases, a healthcare provider will submit claims on your behalf. If your claim is denied, speak with your insurance provider to find out why. Some common mistakes include:

• Omission of the healthcare provider's number
• Inaccuracies in or omission of diagnostic codes
• Transposition or omission of patient ID numbers
• Inclusion of an invalid patient ID number
• Inaccuracies in or omission of the patient's date of birth
• Inaccuracies in or omission of the patient's address (street address, city, state, and ZIP Code)
• Inaccuracies in or omission of procedure codes
• Claim not filed on time
• Date-of-service error

If you are submitting your own claims, be sure to check all documents for accuracy and completeness.

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